If you’re sharp with insurance verification and you can explain coverage to a patient without making their head spin, this role is your lane. You’ll verify benefits, chase auths, prevent denials before they happen, and keep the billing pipeline clean.
About Midi Health
Midi Health provides virtual care for women 40+ with a focus on perimenopause, menopause, and other midlife health needs. They’re building a patient-first telehealth experience supported by a strong Revenue Cycle operation.
Schedule
- Full-time, 40 hours/week
- Monday–Friday
- 100% remote
What You’ll Do
- Verify patient insurance coverage, benefits, and eligibility using AthenaHealth and payer portals
- Obtain and track pre-authorizations as required by payers
- Identify primary and secondary coverage to coordinate benefits and reduce future claim denials
- Document verification outcomes clearly and accurately to support billing compliance
- Partner with billing specialists and patients to resolve eligibility issues, claim holds, and denials
- Help maintain an internal insurance-provider mapping database to support billing compliance
- Notify patients of coverage discrepancies and explain options and next steps in plain language
- Ensure insurance details are recorded correctly for accurate billing and reimbursement
- Follow up on pending verifications to prevent delays in billing or service delivery
What You Need
- 2+ years of experience in medical billing, front office, insurance verification, or eligibility work
- Proficiency with AthenaHealth (or another EHR) and insurance payer portals
- Multi-state eligibility experience with major commercial plans in a telehealth model
- Strong written and verbal communication skills (patients + internal teams)
- Proven ability to investigate, resolve, and prevent eligibility/verification issues
- High accuracy and strong attention to detail
- Comfortable in a fast-paced, growing environment with a patient-first mindset
Benefits
- Pay: $20–$23/hour (dependent on experience and location), non-exempt
- Comprehensive health benefits (medical and dental)
- Paid time off
- Paid holidays
- 100% remote
If you’ve got the multi-state payer portal reps, Athena comfort, and the “deny it before it denies you” mindset, this is a solid apply.
Happy Hunting,
~Two Chicks…