This is a contract RCM ops role focused on the “pipes” that make billing money actually move: EDI/ERA setup, EFT setup, payer portal wrangling, and fixing denials/errors when enrollments get stuck.
About Candid Health
Candid Health supports revenue cycle operations in healthcare and healthtech, helping providers get claims submitted and paid smoothly.
Schedule
Contract role
Remote (USA)
What You’ll Do
- Prepare and submit applications to set up EDI claims and ERA through clearinghouses and payer portals
- Prepare and submit EFT enrollment applications with payers
- Investigate and resolve payer enrollment denials and errors
- Review payer correspondence and take action to drive resolution
- Act as a liaison between RCM and Strategy & Operations to unblock enrollment work
- Communicate with customers clearly via phone and written channels
- Maintain accurate enrollment records inside the Candid Health product
- Hit production and quality KPIs/metrics
- Stay current on internal workflows, systems, and tools
- Follow HIPAA guidelines consistently
What You Need
- 2+ years in revenue cycle management (medical billing or healthcare/healthtech)
- EDI enrollment experience is a plus (Change Healthcare experience is called out as a plus)
- Strong “detective” mindset: track down payer problems and recommend actions using data
- Self-starter who can work independently and keep things moving
- High-quality work habits with good judgment on what needs precision vs. what can be “good enough”
- Strong verbal + written communication
- Solid multitasking and organization
- Positive, cooperative style working across teams and levels
Benefits
Not listed (contract role). Pay is provided.
Pay
Estimated: $22–$27/hour (guideline range; final depends on skills, experience, interview, market factors)
Urgency
Contract roles like this can fill fast because they’re tied to volume and backlog.
Happy Hunting,
~Two Chicks…