This is a step-up role for someone who can keep a team moving, solve problems fast, and stay organized enough to track the numbers without letting the work get messy.
About ABC Legal Services
ABC Legal Service is a national leader in service of process with 30+ years in business and a team of 1,000+ across major U.S. cities. They’re known for scaling through strong operations, tech-forward systems, and process improvement.
Schedule
Full-time
Remote (U.S.)
What You’ll Do
- Provide daily operational oversight for the E-Fulfillment team and resolve day-to-day issues
- Escalate higher-level issues when appropriate and act as the go-to problem solver
- Train new hires and coach team members on workflows and best practices
- Collect and share new information, improving the team knowledge base
- Track daily team metrics in a spreadsheet and maintain spreadsheet functionality
- Support managers by assigning work, setting daily goals, calculating KPIs, and leading daily huddles
What You Need
- Strong problem-solving, organization, and communication skills
- Ability to lead and motivate a team in a fast-paced environment
- 1+ year in a leadership role preferred
- Microsoft Office proficiency
- Typing speed: 50–60 WPM
- Detail-oriented, quick learner
- Advanced knowledge of Skye, especially related to E-Fulfillment
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off
- 7 paid company holidays
- 4 floating holidays per year
- Life insurance + AD&D
- Long-term disability
- Health Care Reimbursement FSA
- Dependent Care FSA
- EAP (Employee Assistance Program)
- Pet insurance
If you like leading from the front and keeping teams sharp, this is your lane. Apply and move.
Happy Hunting,
~Two Chicks…