Job Description:
Enjoy working from home or working from our downtown San Diego office, while making an impact with a growing new company! (Currently, all team members are remote because of the pandemic.)
We are hiring a driver support specialist to communicate with our delivery professionals and help them get from sign up to activation as quickly as possible. The ideal candidate will have 2+ years of experience in a business environment. Related experience includes data entry, human resource (HR), receptionist, administrative assistant, or customer service.
Looking for candidates that are tech-savvy and detail-oriented. Should have a strong desire to help people. You will need access to a quiet work environment, a smartphone, and a computer with reliable internet access. We are looking for someone who can work full-time. Shifts may include nights and weekends.
Responsibilities:
Review applications as well as insurance and vehicle registration documents for accuracy and eligibility
Conduct virtual vehicle safety inspections with qualified driver-applicants (training provided)
Communicate with delivery professionals via text, chat, and email about the status of their applications
Order driver applicants’ pre-employment background checks using company software
Required Experience:
Associate’s degree or above (preferred, not required)
1-2 years of experience in recruiting/onboarding gig app workers or working in data entry, HR, or customer service (preferred, not required)
Skills/Qualifications:
Strong attention to detail
Self-motivated, able to work independently
Excellent communication skills
Ability to handle and prioritize multiple tasks
Comfortable with smartphone applications and web-based applications
About Us:
Our mission is to organize the world’s trucks to make them more accessible and useful. Our vision is to build the largest marketplace of trucks, vans & delivery professionals in the world.
Our team is smart, hardworking, and shares a sense of compassion for helping people. Our headquarters in San Diego supports our global team of employees, contractors, and delivery professionals. We believe in collaboration, respect, and fairness when it comes to working with people.
As an economic empowerment platform, GoShare enables thousands of entrepreneurs to manage their delivery business and provide critical delivery services to regional communities. GoShare has served more than 100,000 customers including small, medium, and enterprise businesses since 2015.
Our proprietary software is used to create seamless delivery and moving experiences. We specialize in transporting big and bulky cargo including furniture, mattresses, electronics, automotive parts, industrial supplies, building materials, and more.
GoShare is a licensed broker with the department of transportation, DOT # 3222813
GoShare has offices in San Diego, CA and Fortaleza, Brazil.
Our story has been featured in major news outlets across the country including CBS, NBC, ABC, Fox, LA Times, Forbes, San Diego Union-Tribune, and many more. See press coverage.
GoShare is an EvoNexus graduate and has been recognized as a “Most Promising Venture” from The University of Delaware 4 years in a row.
Hours: Full-time, minimum of 40 hours per week including some weekends
Pay: The salary range for this role is $25,000 to $35,000 annually. A candidate’s final salary offer will be based on the candidate’s skills, education, and experience. This role is also eligible for in additional benefits including 401k, healthcare and paid time off.
Locations: San Diego, CA or Work From Home
Work in our San Diego office or remotely within the USA (preferred states below). If working from home, you must have access to a reliable internet connection and working computer. This role is not eligible for US visa sponsorship.
Applicants from Alabama, Arizona, California, Colorado, Florida, Georgia, Idaho, Indiana, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, New Jersey, North Carolina, Ohio, Oklahoma, South Carolina, Texas, Virginia preferred. Other states are considered on a candidate-by-candidate basis.