If you’re the kind of person who can spot what’s missing in a document in two seconds flat and you don’t flinch under volume, this role is built for you. You’ll own legal job orders end to end, making sure documents are accurate, contractors are aligned, and filings or service are completed cleanly and on time.
About InfoTrack US (One Legal)
InfoTrack connects law firms to courts and essential litigation services through legal technology and deep court integrations. They’re remote-friendly, growth-minded, and focused on building efficient systems that help legal professionals litigate successfully.
Schedule
Full-time
Remote (U.S.)
Hourly, non-exempt
Pay range: $19.35–$24.18/hour
What You’ll Do
- Manage a high-volume inventory of legal orders from initiation through completion
- Prioritize rush and urgent orders and keep service timelines on track
- Review inbound orders and legal documents for accuracy, completeness, and compliance
- Assign work to process servers, investigators, and court messengers to meet SLAs
- Communicate with customers and contractors to clarify instructions, resolve issues, and answer questions
- Draft and complete jurisdiction-specific legal forms and affidavits (including proofs of service) for signature and court submission
- Anticipate service or filing issues using knowledge of process rules and propose solutions before problems escalate
- Document all interactions clearly for future reference and operational continuity
- Track productivity metrics and share progress with leadership
What You Need
- 2+ years handling sensitive documentation (legal, medical, financial, or similar)
- 2+ years in a law firm, courthouse, attorney service, or corporate/government legal department, or a bachelor’s in legal studies (or related field such as criminology, political science, business administration)
- Strong attention to detail and comfort working within defined legal procedures
- Clear, professional communication over phone and email (able to explain complex info simply)
- Solid foundation in civil litigation concepts, filing, and service protocols (civil procedure familiarity)
- Tech-forward mindset with advanced computer skills (order management systems, CRM tools, Microsoft apps)
- Ability to stay positive, productive, and accurate in a high-volume environment
- Preferred: experience in a high-volume civil litigation office or legal services support company
Benefits
- 401(k) match
- Medical, dental, vision (InfoTrack covers 85% of employee premiums; 70% for family premiums)
- Employer-funded short/long-term disability, life insurance, and AD&D
- 20 days PTO
- 11 paid holidays
- “Be Me Time” off (mental health, recharging, volunteering)
- Matching gift program
- Monthly internet stipend for remote employees
Don’t ignore the obvious: this one actually lines up with legal operations experience and remote stability. If you’ve got any court or legal admin background, it’s a legit target.
Happy Hunting,
~Two Chicks…