remote type
Remote
locations
Remote – California
Remote, WA, USA
Remote, UT, USA
Remote, NV, USA
Remote, WY, USA
View All 10 Locations
time type
Full time
posted on
Posted 8 Days Ago
job requisition id
R23_0000001825
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
We think of ourselves as a team, so we have teammates – not employees. We strive to attract people who are competitive, driven, and disciplined.
JE Brown has an immediate need for a Documentation Clerk. This is a remote from home opportunity that will be temp for 90 days and has the potential to convert to perm. This role is responsible for collecting and processing updated paperwork from our customers to keep their account information current. This position will be fast paced, handling a high volume of legal documents and communication over a short period of time. We are looking for someone who takes initiative and can wear a lot of hats while managing multiple projects. High-accuracy data entry, fast reading, and exceptional written communication are essential.
WHO WE ARE:
J.E. Brown, a subsidiary of Brown & Brown Insurance, is a managing general agency for retail insurance agents placing property and casualty insurance for businesses and individuals. The firm specializes in offering small business and personal lines property and casualty insurance products to customers in the western United States, primarily in California.
WHO YOU ARE:
You believe in working as a team and thrive in fun, collaborative environments. You have a client-focused attitude and value the importance of relationships, professionalism, and trust. You set goals high and aim higher. You have solid communication skills. You are detail oriented and organized. You enjoy learning new skills, systems, processes, and procedures. You are a great listener and are not afraid to ask questions. You believe that learning is vital to success.
WHAT YOU’LL DO:
Collect proper documentation and forms to maintain customer files accurately and consistently in accordance with department workflows and procedures.
Update customer information in our internal databases, on carrier platforms, and with carrier partners. Task and pend to ensure timely and accurate processing, follow up as needed.
Contribute or create a standard operation procedure for each process to be shared amongst your team for training and reference.
Provide clear communication and documentation of workflow status. Respond to inquiries in a timely and professional manner.
Pursue a program of personal and professional development
Other duties as assigned.
WHAT YOU’LL NEED:
Working knowledge of MS Office (Word, Excel, & Outlook)
Experience with invoicing or billing is a plus.
Working knowledge of carrier websites (preferred)
Experience with Agency Management Software Systems (preferred)
Ability to maintain confidentiality with sensitive data.
Excellent interpersonal communication skills, verbal and written.
Highly organized with the ability to work on multiple projects simultaneously with frequent interruptions and changing priorities
Excellent prioritization skills – sense of urgency
Excellent written and oral communication skills
PERKS OF THE JOB:
Excellent growth and advancement opportunities
Competitive pay based on experience.
Paid time off, generous benefits package: health, dental, vision, 401(k), etc. after conversion to permanent.
Employee Stock Purchase Plan
Target Pay
$24.00 USD Hourly
Offers will be negotiated based on each candidate’s qualifications.
Benefits
Full-time roles are eligible for our comprehensive benefits program which includes:
Paid time off
Generous benefits package: health, dental, vision 401(k), etc.
Employee Stock Purchase Plan
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.