Document Processor

Employer: Stride, Inc.

The Document Processor is responsible for reviewing and processing enrollment applications, student enrollment documentation and student file maintenance. This role routinely exercises technical skills in our systems, is expected to maintain reliable attendance, and consistently achieve job-specific performance standards. Maintaining compliance to state and school standards is a key responsibility.

Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • Process, verify, and maintain information associated with prospective and existing student accounts, student activity and enrollments.
  • Adheres to the Document Processing guidelines and procedures outlining quality and productivity expectations as well as attendance expectations.
  • Ensure school and state compliancy guidelines are met for all incoming enrollment documents.
  • Enter enrollment documents such as transcripts, birth certificates, proof of residency, and immunizations into student records system.
  • Establish secure access to student records with sensitive information (e.g., special education documents)
  • Proactively update the supervisor of assignment status and any delays.
  • Escalate incoming and outgoing student record requests to Escalation Team.
  • Attend regular team huddle meetings and other meetings as necessary.
  • Maintain schedule flexibility including weekend shifts, holidays overtime.
  • Perform organizational clerical tasks and other tasks as needed.

Supervisory Responsibilities: This position has no formal supervisory responsibilities.

Minimum Required Qualifications:

  • HS diploma or GED
  • 0-1 Year of Experience OR
  • Equivalent combination of education and experience

Certificates and Licenses: None required.

System Requirements:

  • Our work from home members are asked to have and maintain High-speed internet connection. At the minimum 25Mbps download speed and 5Mbps upload speed, if not competing with other household users. For the sake of call quality, satellite, DSL, data plans, wireless or dial-up services are not compatible.
  • Some Internet service providers enable what is called SIP ALG (Session Initiation Protocol Application Layer Gateway). This interferes with our systems and must be disabled by the provider.
  • Ethernet connection is preferred.

Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This is a home-based position and open to residents of the 50 states and D.C.

Compensation & Benefits: Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. Offers will typically be in the bottom half of the range.

  • This position will pay $14.50. This is a temporary/contractor role and you will be an employee of Randstad. This salary is not guaranteed, as an individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. Randstad offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.

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