Equus Compute Solutions is hiring a Dispatcher/Scheduler to manage global server repair operations. In this role, you’ll coordinate between technicians, vendors, logistics partners, and customers to ensure efficient scheduling and successful completion of server repairs worldwide.
About Equus Compute Solutions
Equus Compute Solutions is 100% employee-owned and delivers innovative, globally deployed server and computing solutions. With a focus on service excellence, we partner with organizations worldwide to design, deploy, and maintain hardware systems that power the digital world.
Schedule
- Full-time, remote role (U.S.-based)
- Overnight shift: 9:30pm – 6am CST (open to 3pm – 11:30pm CST)
- Requires flexibility to coordinate across time zones
What You’ll Do
- Serve as main contact for technicians, partners, and customers to ensure on-time scheduling and completion
- Assign field techs, document site requirements, and coordinate pre-visit reviews
- Track cases, RMAs, and dispatch processes in CRM systems
- Provide professional, timely updates on repair timelines and status to stakeholders
- Maintain detailed records and publish daily schedules of onsite activities
- Support dispatch transactions and ongoing customer communications
What You Need
- College diploma and 2+ years in scheduling, dispatch, or resource coordination
- Strong organizational and multitasking skills with attention to detail
- Effective communication across diverse, global teams
- Familiarity with RMA processes, server hardware, and repair tracking systems (preferred)
- Proficiency with Excel and databases
- Ability to thrive in a fast-paced, detail-heavy scheduling environment
Benefits
- Hourly pay range: $21.63 – $28.85 (based on experience and location)
- Medical, dental, vision, telemedicine, and flexible spending accounts
- Matched 401(k), life, and disability coverage
- Six weeks paid parental leave
- Generous PTO and wellness programs
- Employee-owned company with growth opportunities
Coordinate, schedule, and keep global server operations moving.
Own your schedule—and your future—at Equus Compute Solutions.
Happy Hunting,
~Two Chicks…