If you’re the kind of person who can keep a hundred moving pieces straight and still hit deadlines, this is a fast-paced dispatch role built for someone who likes urgency, accountability, and clean follow-through.
About ABC Legal Services
ABC Legal Service is a national leader in service of process with 30+ years in business and 1,000+ team members. They’ve grown by staying ahead with technology, improving workflows, and expanding into new segments through strong operations and execution.
Schedule
Full-time, Monday through Friday
Remote (must reside in Kansas)
What You’ll Do
- Monitor the Skye task board to identify aging, unclaimed jobs
- Proactively contact primary and nearby servers to get jobs claimed using Skye, maps, text, phone, and email
- Identify jobs that cannot be claimed due to missing customer details (county/zip code, missing server names, etc.)
- Resolve issues when possible and escalate to the appropriate teams when needed
- Track and report trends in “stuck jobs,” especially repeat issues
- Review unclaimed zip codes in assigned states and coordinate with local servers to increase coverage
- Partner with regional recruiting when coverage gaps or performance issues persist
- Notify recruiters when volume increases, zip codes remain unclaimed, offline vendors are being used, dispatching to sheriff becomes frequent, or local performance is poor
What You Need
- 1–2 years of experience in dispatching, customer service, operations coordination, or a similar fast-paced role
- Strong organization skills and comfort managing high-volume work with shifting priorities
- Excellent verbal and written communication
- Ability to spot roadblocks, analyze situations, and escalate appropriately
- Comfort with digital tools, internal platforms, and map-based systems
- Ability to work independently while supporting team goals
- Reliable, process-driven, and accurate under pressure
Benefits
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off
- 7 paid company holidays
- 4 floating holidays per year
- Life insurance + AD&D
- Long-term disability
- Health Care Reimbursement FSA
- Dependent Care FSA
- EAP (Employee Assistance Program)
- Pet insurance
Pay
$15.00/hour
This is basically “air traffic control,” but for legal service jobs. If you like solving problems fast and keeping the board clean, it fits.
Happy Hunting,
~Two Chicks…