Help keep legal operations moving on time from the comfort of home. This role is perfect if you like fast-paced, puzzle-solving work where you’re constantly connecting people, tracking moving parts, and making sure nothing falls through the cracks.
About ABC Legal Services
ABC Legal Services is the national leader in service of process, supporting law firms and legal clients across the country. With a 30+ year track record and offices in major U.S. cities, they combine technology and operations to get critical legal documents delivered quickly and accurately. As a Dispatcher, you’ll be at the heart of those daily operations.
Schedule
- Full-time, Monday through Friday
- Typical daytime hours
- Fully remote within the United States
What You’ll Do
- Monitor the internal task board (skye) to identify aging and unclaimed jobs
- Reach out to process servers via text, phone, email, and internal tools to get jobs claimed and dispatched
- Use maps and internal platforms to match jobs with the right server in the right area
- Identify jobs that can’t be claimed due to missing or incorrect information and escalate to the right teams
- Track and flag trends in “stuck” jobs and recurring issues to help improve workflows
- Review unclaimed zip codes in assigned states and work with servers or recruiters to increase coverage
- Notify recruiting when certain locations need additional server coverage due to volume or performance
- Follow established processes with accuracy to keep operations running smoothly
What You Need
- 1–2 years of experience in dispatching, customer service, operations coordination, or similar fast-paced work
- Strong organizational skills and comfort handling high-volume tasks and shifting priorities
- Excellent verbal and written communication skills
- Ability to analyze information, spot roadblocks, and escalate issues appropriately
- Comfort using digital tools, internal platforms, and map-based systems
- Proven ability to work independently while still supporting team goals
- Reliable, consistent, and process-driven with strong attention to detail
Benefits
- Pay range: $15.00 – $17.00 per hour
- Health, Dental, and Vision insurance
- 401(k) with company match
- Paid time off
- 7 paid company holidays plus 4 floating holidays per year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- Employee Assistance Program (EAP)
- Pet Insurance
Roles like this move fast—especially fully remote ones with solid benefits—so don’t sit on it if it fits your skill set.
Happy Hunting,
~Two Chicks…