Guide clients from treatment to their next chapter of care. Charlie Health is seeking a Discharge Planner to coordinate aftercare planning and provide updates to referral partners, ensuring each client has a strong foundation for success post-program.
About Charlie Health
Charlie Health connects people to personalized, virtual mental health treatment with a mission to expand access for those with complex needs. By fostering meaningful connections between clients, clinicians, families, and communities, Charlie Health is redefining what behavioral health treatment looks like.
Schedule
- Full-time, remote (U.S.-based)
- Role not available in AK, ME, DC, NJ, CA, NY, MA, CT, CO, WA, OR, or MN
What You’ll Do
- Provide consistent, high-quality treatment updates to referral providers
- Build strong, professional relationships with external partners such as hospitals, schools, and outpatient practices
- Develop comprehensive discharge plans that set clients and families up for success post-program
- Identify appropriate aftercare resources and facilitate smooth transitions
- Use and maintain a nationwide provider database to secure referrals
- Follow up with clients and providers to confirm placement and care continuity
- Document case management contacts, progress notes, and updates to treatment teams
- Collaborate with internal teams (clinical, admissions, outreach) to support discharge planning
- Adhere to policies, compliance standards, and performance metrics
What You Need
- Bachelor’s degree in health sciences, psychology, social work, communications, or related field
- 2+ years of relevant healthcare or case management experience (discharge planning, referral relations, admissions, or outreach)
- Strong relationship-building and interpersonal skills
- Excellent written and verbal communication
- Highly organized, detail-oriented, and results-driven
- Comfortable in a fast-paced environment with performance targets
- Proficient in Salesforce and Google Suite/MS Office
- U.S. work authorization with native or bilingual English proficiency
Benefits
- Base salary range: $52,500–$60,000 annually (dependent on experience and location)
- Comprehensive benefits package for full-time employees
- Additional incentives may include performance bonuses and long-term benefits
Shape the bridge between treatment and long-term support.
Plan with care. Transition with confidence.
Happy Hunting,
~Two Chicks…