Discharge Planner – Remote

Guide clients from treatment to their next chapter of care. Charlie Health is seeking a Discharge Planner to coordinate aftercare planning and provide updates to referral partners, ensuring each client has a strong foundation for success post-program.

About Charlie Health

Charlie Health connects people to personalized, virtual mental health treatment with a mission to expand access for those with complex needs. By fostering meaningful connections between clients, clinicians, families, and communities, Charlie Health is redefining what behavioral health treatment looks like.

Schedule

  • Full-time, remote (U.S.-based)
  • Role not available in AK, ME, DC, NJ, CA, NY, MA, CT, CO, WA, OR, or MN

What You’ll Do

  • Provide consistent, high-quality treatment updates to referral providers
  • Build strong, professional relationships with external partners such as hospitals, schools, and outpatient practices
  • Develop comprehensive discharge plans that set clients and families up for success post-program
  • Identify appropriate aftercare resources and facilitate smooth transitions
  • Use and maintain a nationwide provider database to secure referrals
  • Follow up with clients and providers to confirm placement and care continuity
  • Document case management contacts, progress notes, and updates to treatment teams
  • Collaborate with internal teams (clinical, admissions, outreach) to support discharge planning
  • Adhere to policies, compliance standards, and performance metrics

What You Need

  • Bachelor’s degree in health sciences, psychology, social work, communications, or related field
  • 2+ years of relevant healthcare or case management experience (discharge planning, referral relations, admissions, or outreach)
  • Strong relationship-building and interpersonal skills
  • Excellent written and verbal communication
  • Highly organized, detail-oriented, and results-driven
  • Comfortable in a fast-paced environment with performance targets
  • Proficient in Salesforce and Google Suite/MS Office
  • U.S. work authorization with native or bilingual English proficiency

Benefits

  • Base salary range: $52,500–$60,000 annually (dependent on experience and location)
  • Comprehensive benefits package for full-time employees
  • Additional incentives may include performance bonuses and long-term benefits

Shape the bridge between treatment and long-term support.

Plan with care. Transition with confidence.

Happy Hunting,
~Two Chicks…

APPLY HERE