Be the bridge between treatment and long-term healing. Charlie Health is seeking a Discharge Planner to coordinate care transitions, support referral relationships, and ensure every client leaves treatment with the right plan for success.
About Charlie Health
Charlie Health connects people with life-saving, personalized behavioral health treatment. Through virtual programs that combine individual, group, and family therapy, we expand access to care for those with complex needs—delivering measurable outcomes and hope for lasting recovery.
Schedule & Pay
- Remote, U.S.-based role (not available in AK, CA, CO, CT, DC, IL, MA, ME, MN, NJ, NY, OR, WA)
- Full-time with flexible late afternoon/evening availability
- Base pay: $52,500–$60,000 annually (plus bonus potential and benefits)
What You’ll Do
- Provide consistent treatment updates to referral sources (hospitals, outpatient providers, schools, agencies)
- Build strong, professional relationships with external providers and referral partners
- Develop comprehensive, clinically appropriate discharge plans for clients completing treatment
- Identify and arrange aftercare resources; confirm placement with clients and providers
- Document all discharge and case management activity in progress notes
- Collaborate with therapists, case managers, and treatment teams to support smooth transitions
- Communicate with referral providers about new referrals and ensure all necessary documentation is delivered
- Use and maintain a nationwide provider database to track referrals and resources
- Meet performance metrics while upholding Charlie Health’s mission of personalized care
What You Need
- Bachelor’s degree in health sciences, communications, psychology, social work, or related field
- 2+ years of relevant healthcare experience (case management, discharge planning, referral relations, admissions, or outreach)
- Strong interpersonal, relationship-building, and listening skills
- Excellent written/verbal communication and attention to detail
- Metrics-driven mindset with proven results against targets
- Proficiency in Salesforce and Google Suite/MS Office
- Ability to thrive in a fast-paced, high-growth environment
- Authorized to work in the U.S. with English fluency (Spanish bilingual a plus)
Benefits
- Comprehensive health, dental, and vision coverage
- Paid time off, holidays, and parental leave
- Performance bonuses and additional incentives
- Opportunities for career development and advancement
Make every transition count. Join Charlie Health and help families step confidently into the next phase of care.
Happy Hunting,
~Two Chicks…