Director of Security and IT Operations

PRIMARY ROLE AND RESPONSIBILITIES:

Security

  • Build and lead a team of security and infrastructure professionals, attracting and retaining high-performers and fostering a collaborative culture.
  • Provide guidance, mentorship, and professional development opportunities to team members, promoting their growth and success.
  • Establish and maintain effective communication channels to ensure seamless collaboration across teams and departments.
  • Develop security strategy and collaborate with other departments to ensure proper execution protecting information assets without detriment to profitability or productivity; directing system control development and access management, monitoring, control and evaluation
  • Implement robust data privacy and security measures to safeguard sensitive patient health information
  • Establish enterprise security standards through architecture, policy, and training
  • Select, implement, and maintain security tooling to support our security strategy
  • Lead the attainment, and renewal of existing industry certifications or client required security assessments in a timely, accurate manner including SOC2, and HITrust
  • Oversee and support responding to client security assessments 
  • Lead risk management, security incident response programs and procedures; Conduct periodic security audits and investigate breaches
  • Integrate security into every stage of the Development pipeline providing teams with tools and resources at each phase to create safe and secure code 
  • Monitors and recommends improvements to security, compliance, and privacy environment

Infrastructure & IT Operations

  • Oversee the design, development, and maintenance of our cloud infrastructure, ensuring scalability, reliability, and security in accordance with AWS’s Well Architected Framework [BH1] [2] and HealthMark Group’s objectives
  • Continuously monitor and optimize system performance, leveraging data analytics and performance metrics to drive improvements.
  • Lead Disaster Recovery and Data Backup planning, analysis, implementation, testing and execution
  • Implement and oversee IT Service Management (ITSM) processes to ensure that incidents, service requests, problems, changes, and IT assets in addition to other aspects of IT services are managed in a streamlined way
  • Develop and improve our security and infrastructure technical practices including Infrastructure as Code (IaC), automation, DevSecOps, and CI/CD.
  • Oversee the design, development, and maintenance of our home office infrastructure, ensuring a reliable, cost effective and secure end user and home office environment

General

  • Meet financial objectives by forecasting infrastructure and security requirements and assisting in budget planning
  • Keep current with latest Cloud and Security trends

REQUIRED EXPERIENCE AND QUALIFICATIONS:

  • .
  • 8+ years of professional infrastructure or security engineering experience
  • Proven experience managing, leading, and mentoring a team of security and infrastructure engineers
  • In depth knowledge of architecting and managing Amazon Web Services environments (or other large scale cloud provider (Azure, GCP))
  • Understanding fundamental design principles of a scalable, secure infrastructure
  • Expertise building robust security programs
  • Experience with HIPAA, HITrust, or SOC2 security controls
  • Excellent troubleshooting and communication skills
  • Strategic thinking and problem-solving skills, with the ability to translate business goals into actionable infrastructure & security strategies.
  • Strong project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
  • Results Oriented

ADDITIONAL PREFFERED EXPERIENCE:

  • Healthcare technology experience
  • Current AWS Certifications (Architect, Security, SysOps, Security)
  • Current information security certification (CISSP, CSSLP, CCFP, CISM)
  • SaaS experience
  • Bachelor’s degree in Computer Science, Information Technology, or a related field. Advanced degrees or certifications are a plus

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