Director, Business Systems

What you will bring to SmithRx:

  • Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field; Master’s degree preferred.
  • 8+ years proven experience in a leadership role overseeing business systems development, implementation, and support, with a specialization in Salesforce CRM.
  • Experience in Sage Intacct preferred
  • Experience with healthcare/healthtech business systems a plus
  • Experience with Talkdesk and Twilio a plus
  • Deep understanding of Salesforce platform capabilities, including Sales Cloud, Service Cloud, Marketing Cloud, and Community Cloud.
  • Strong project management skills with a track record of successfully leading complex Salesforce implementations from concept to completion.
  • Excellent communication skills with the ability to effectively collaborate with stakeholders at all levels of the organization.
  • Strong analytical and problem-solving abilities, with a keen attention to detail.
  • Demonstrated ability to think strategically and align Salesforce initiatives with business objectives.