Eaton’s ES AMER NAS division is currently seeking a Digital Project Manager to join our Digital Sales team. This is a remote position where candidates can reside anywhere within the United States.
What you’ll do:
Position Overview:
The digital project manager is a customer-oriented, technical professional responsible for managing the digital aspects of project orders by meeting customer specifications and timelines for product, documentation and quality. The Digital Project Manager will be heavily involved in both the technical (electrical/mechanical) details of project orders as well as effectively manage the timelines of deliverables for his/her project orders. This position will work independently on daily tasks, and as part of the field sales team; while leveraging and aligning with fellow project management teams (field services, field projects, centralized projects and customer service teams, among others) to manage documentation, commercial requirements and customer expectations for successful project execution. The goal is to create value and establish a software project management experience that differentiates Eaton from our competitors as a preferred supplier.
In this function you will:
• Lead managing turnkey software execution of assigned project orders to maintain customer milestone timelines and financial balance (positive and negative) for Eaton and our customers
• Coordinate with peer Solution Architect, Application Engineer and associated sales teammates to support end user interface strategy, project scope requirements, project timelines, project changes, approvals and customer handoffs
• Coordinate with digital proposals team to support post-order handoff by reviewing quote and relevant project documentation to facilitate clean order entry and smooth project management transition
• Coordinate with centralized and/or field project management teams to support software order management activities such as scheduling, change orders, submittals, warranty closeout and O&Ms
• Coordinate with manufacturing locations to align on software execution needs such as scheduling, drawing coordination, BOM verification, WT/FAT support and delivery
• Coordinate with field services teams to align software project deliverables such drawing packages, installation, startup, commissioning/SAT and training needs
• Organize, lead or support project calls as needed for assigned software orders with customer, sales, project management, field service, plant and product line teams
• Serve as continuous improvement champion for the team by supporting & growing digital tool use, benchmarking & enhancing existing processes and supporting change management methodologies
• Provide specific voice of customer feedback to appropriate product, system, solution and service business leaders – for future product development, quality, modification, customer satisfaction and other purposes
Qualifications:
Required (Basic) Qualifications:
• Bachelor’s degree from an accredited institution
• Minimum five (5) years of field or manufacturing experience working on execution of complex projects with diverse support teams
• Possess a valid driver’s license
Preferred Qualifications:
• Experience deploying turnkey software systems for the industrial market
• Knowledge of Eaton electrical products, services and competitive offerings
• Experience using Salesforce, SharePoint, Power Automate, Power BI, Loop and Copilot
• Experience using Eaton business applications used by project management teams
• Familiarity with emerging industry trends and implications on customers such as grid optimization solutions, distribution automation, substation automation, distributed energy resources and energy storage solutions
Skills:
Position Criteria:
• Possess excellent communication skills
• Must be able to work in the United States without corporate sponsorship now and within the future
• Collaborative individual who develops long-term working relationships with peers across multiple functions & teams to enhance ease of doing business
• Ability to communicate with multiple leadership levels (executive & technical) internally and externally, and manage through long-term relationships and influence
• Change agent for our customers/clients and drives innovation through by seeking out efficiencies & productivity enhancements through a culture of listening, learning, front line empowerment and disciplined action-taking
• Strategic business acumen and complex problem-solving skills in a highly matrixed organization
• Self-motivated and drive to work with internal Eaton and external (partner, client) stakeholders for client satisfaction
• Ability to travel up to 25%
The compensation range for this full-time position includes base pay and target sales performance incentive. This position has a target total compensation range of $116,250 – $170,500.
Base salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
The application window for this position is anticipated to close on September 6, 2024.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.