Summary
This position is located in the General and International Collections Directorate, Researcher and Collections Services.
The position description number for this position is 463411.
The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.
The incumbent of this position will work a flextime work schedule.
This is a non-supervisory, bargaining unit position.
This job is open to
Clarification from the agency
Anyone may apply – By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position.
Duties
Expands the use of the Library’s digital collections through broad public engagement and targeted community based efforts, intended to attract and inspire new audiences. Identifies strategies, partnerships, and resources to promote the Library of Congress as a “Library for All”, inspiring more users to consult and use its resources to fulfill their personal goals and aspirations and for lifelong learning. Sustains and enhances the Library of Congress’s longstanding strengths in digital collections, metadata expertise and long-term stewardship by increasing use of these collections by more people across more diverse communities.
Identifies and recommends services to address changing practices in research. Through partnerships and outreach, facilitates the development of innovative tools and workspaces for individual, community, and online based research or use. Evaluates tools and technologies to identify their potential uses in digital humanities and scholarly research, while ensuring an accessible and usable experience. Monitoring and analyzing digital engagement metrics to assess the effectiveness of strategies for the digital collections of the Library of Congress. Developing and implementing digital engagement strategies to increase community outreach.
Brings appropriate focus to those who are infrequent or non-users, and/or those who are traditionally underserved. Provides equitable delivery of digital services through the development of programs, policies, practices, and behaviors which make the Library available to all people. Work involves developing, leading and implementing outreach services for a variety of demographics, analyzing community data and identifying community needs. Facilitates assistance and training for patrons and staff to promote the use of the Library’s digital collections by a variety of user communities. Exercises considerable tact and courtesy in frequent contact with patrons and the public. Staying abreast with latest digital technologies to better services the community outreach. Identifying trends in digital and community engagement.
Works with senior staff to develop plans for efficient and effective program implementation and administration. Develops and implements plans designed to enhance relationships with targeted partners, stakeholders, and communities of use. Provides liaison assistance to ensure that external partners and users can easily work with the Library to access digital resources. Plans, promotes, and coordinates pilot programs. Facilitates strategy and project planning meetings, with outside entities, and across Library divisions, acting as a liaison across organizational lines. Prepares planning sessions and briefings, organizes background materials, and conducts research. Collaborates in the management of budgets and finances as necessary.
Conducts comprehensive evaluations of pilots and ongoing programs to ensure digital engagement goals are set and met and identifies areas where service can be improved. Defines and establishes metrics to monitor and analyze program and/or collections use and performance. Recommends actions needed to maintain or improve the quality and quantity of engagement. Ensures that strategic planning evaluations and assessments adequately and effectively address and measure program requirements for on going process improvements aligned with strategic direction associated with the researcher experience.
Requirements
Conditions of Employment
Conditions of Employment
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Ability to expand the use of collections through digital engagement.**
Ability to plan and coordinate programs.**
Ability to provide outreach, consultation and liaison services.**
Ability to communicate in writing.
Ability to communicate effectively other than in writing.
Additional information
Although it is the Library’s policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.
The Library of Congress is an equal opportunity employer.
Applicants must submit a complete application package that is received by the closing date of this announcement.
Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email [email protected]. The decision on granting reasonable accommodation will be determined on a case-by-case basis.
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library’s Office of Equal Employment Opportunity at 202-707-6024 or email [email protected]. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.
The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.
Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.
The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.
A “Not to Exceed” (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.
Are you a veteran? Please indicate the type of veterans’ preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans’ Preference will not be considered in the application process.
- Benefits
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants’ experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
You may preview questions for this vacancy.
Required Documents
Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library’s Office of Equal Employment Opportunity at 202-707-6024 or email [email protected]. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.