Location: Remote
Job Type: Contract
Compensation Range: $29.56 – 41.38 per hour
We are seeking a remote Digital Content & Copy Coordinator for one of our clients in the hospitality/travel industry!
In this role you will report to both the Director of Content Distribution Strategy and Senior Director of Digital Copy. You’ll support content initiatives through data entry and content research along with streamlining the property page creation process and organizing all inbound and outbound requests on behalf of the Digital Copy team.
The ideal candidate will possess essential data entry skills (fast typing), strong copywriting and editing skills, and be quick to learn internal processes. Attention to detail and strong organizational skills are critical for this role.
Responsibilities:
Process monthly sustainability extracts; send to OTAs and communicate updates.
Compile photo shoot shot lists by researching room types and amenities at hotels.
Communicate photo package sizes to billing team.
Become familiar with internal systems: SPE, SynXis, AEM, Lanyon, and Salesforce.
Complete data entry projects.
Use a content management system to implement a high volume of copy/editorial updates.
Respond to franchisee change requests in the Digital Copy inbox and ensure questions are forwarded to appropriate teams.
Manage the property translation workflow, sending new property copy and updates for translation into other languages each week and pushing the pages live.
Create Smartsheet tickets for new openings on the property openings calendar.
Build new property pages in content management system, including copy and images, as time allows.
Other duties/projects as assigned.
Qualifications:
Excellent organizational, time management, planning, and project management skills.
Excellent communication skills (verbal and written).
Must be results-driven, proactive, and have strong attention to detail and an eye for accuracy.
Able to meet tight deadlines and prioritize workload in a fast-paced environment with several competing priorities.
Must be customer-service oriented in all communications with internal and external customers.
Effective at tracking and following through on their own responsibilities.
Demonstrates flexibility; willing to learn new skills, expand knowledge, and adapt to technological and business changes.
Proficient in Microsoft Office Suite (Excel, Word, Powerpoint, Outlook).
Skills:
Content Management
Writing