Denials Representative – Remote

If you know medical billing and you’re the type who refuses to let a denied claim die on the table, this role is about researching denials, building airtight appeals, and clearing reimbursement roadblocks across Medicare, Medicaid, and commercial payers.

About TeamHealth
TeamHealth is a leading physician practice organization in the U.S., focused on delivering exceptional patient care together. They’re recognized by Newsweek and Becker’s Hospital Review among top healthcare workplaces.

Schedule

  • Remote, full-time
  • Equipment provided for remote roles
  • Standard performance expectations tied to QA and production metrics

What You’ll Do

  • Monitor and work assigned payment denials in Enterprise Task Manager within required timelines
  • Research and resolve denials using phone outreach and payer websites
  • Assemble and submit appeal documentation (including through Waystar when applicable)
  • Contact carriers about denied and appealed claims to push resolution forward
  • Support denial procedure improvements through research and feedback
  • Escalate provider-related issues by forwarding documentation to the Senior Analyst
  • Review payer manuals and sites to flag new procedures impacting claims
  • Report recurring errors that could affect claims processing
  • Meet project completion timelines and maintain QA (95%+) and production standards

What You Need

  • 1–3 years in physician medical billing with emphasis on claim denials and research
  • Strong knowledge of billing policies, procedures, and reimbursement guidelines
  • Working knowledge of Microsoft Excel
  • General knowledge of ICD and CPT coding
  • Strong organizational and analytical skills
  • Ability to work independently and consistently meet production, quality, and attendance metrics
  • High school diploma or equivalent

Benefits

  • Medical, dental, and vision (start the first of the month after 30 days)
  • 401(k) (discretionary match)
  • Generous PTO
  • 8 paid holidays
  • Equipment provided for remote roles
  • Career growth opportunities and a belonging-focused culture

This is a “details win money” kind of role. If you’re sharp on denial research and you can keep QA high while moving volume, you’ll fit.

Happy Hunting,
~Two Chicks…

APPLY HERE.