Job Type
Full-time
Description
Why join our team at Definiti? If you enjoy tackling challenges and believe in delivering exceptional client service, Definiti may be perfect for you. You can make a difference by helping to improve and secure many retirements, while also helping to grow a dynamic organization. Most roles are fully remote, so you need to be comfortable using technology, be productive in a home office with a reliable internet connection to stay in touch with your team and deliver high-quality service to our clients. Definiti supports your professional growth through comprehensive training and industry credentials and certifications.
Definiti is a national retirement services company that helps clients manage and administer their retirement plans. We help clients define what’s possible and what’s next for their retirement plans.
PURPOSE OF POSITION
The Defined Contribution Payroll Processor is responsible for monitoring, processing, and confirming the employee and employer contributions and loan repayments from a group of client payroll companies, into defined contribution retirement plans. This role requires meticulous attention to detail and adherence to timely processing standards in addition to strong collaboration with plan sponsors and investment provider partners.
PRIMARY DUTIES AND RESPONSIBILITIES
- Review, monitor and record payroll processing data received on a consistent and timely basis.
- Complete volume of payroll processing tasks in Pension Pro workflow system on an ongoing basis, aligned with clients who have weekly, bi-weekly, semi-monthly, and monthly payroll frequency.
- Accurate identification and interpretation of payroll processing data from various payroll companies with a focus on ensuring that all payroll deductions are being considered and remitted.
- Determination of the most efficient process in which payroll data is collected and reported to investment providers including both manual data entry and file uploading capabilities in addition to the varying funding arrangements permitted.
- Timely processing of all contributions and loan repayments withheld through payroll deduction into retirement plans along with any calculated employer contributions that are funded per pay period.
- Confirmation of processed payrolls with investment provider partners.
- Effective communication and timely resolution for internal and external payroll processing inquiries.
- Maintain accurate and up to date documentation for on demand status reporting and revenue collection purposes.
Requirements
COMPETENCIES REQUIRED
- Knowledge of defined contribution industry and associated terminology.
- Ability to follow documented standard operating procedures.
- Mastery of online workflow system and task completion.
- Ability to prioritize tasks and adhere to deadlines.
- Expert with MS Office, comfortable with technology and automation.
- Excellent attention to detail.
- Commitment to delivering consistent, high-quality results.
- Strong desire for continuous learning.
- Ability to adapt in a changing work environment.
EDUCATION AND QUALIFICATIONS
- High school diploma or GED required
- Defined Contribution experience is required
- 1+ years of experience in a financial services processing environment specifically within the retirement industry is required (such as retirement loans and distribution processing, census data handling, compliance)
- Proficiency in an online workflow system to track and complete daily tasks
- Payroll experience within a TPA or Recordkeeper / Investment Provider is strongly preferred
- ASPPA’s RPF-1 & RPF-2 is strongly preferred
REMOTE WORKING REQUIREMENTS
As a remote-first company, we have compiled expectations for a successful remote work environment:
- Ability to build rapport with others remotely while working productively with limited in-person interaction
- Have access to a reliable and consistently strong, high-speed internet connection suitable for remote work. A stable, high-speed internet connection is essential for effective communication, collaboration, and productivity while working remotely
- Designate a quiet, and well-lit space free of as many distractions as possible
- Be online and available to work during designated business hours in local time zone
- Accustomed to using Microsoft Teams (or similar virtual-meeting applications) to meet with colleagues regularly on video and use the chat feature for quick communications. We utilize many Microsoft Teams features (such as Channels and file storage) for announcements, relevant conversations, and file sharing. Familiarity with Microsoft Teams is a plus
- Accustomed with file-storage and file-sharing tools such as Microsoft SharePoint
BENEFITS
Definiti has a dynamic, growth-focused culture, and we are committed to offering attractive employee-centric benefits, including:
- A virtual-first work philosophy
- 401(k) with up to 4% match
- Generous paid time off starting with four weeks, in addition to 9 paid holidays and 2 paid floating holidays
- Paid Parental Leave
- A variety of medical, dental and vision plan options including Definiti subsidized premiums
- Company-paid life insurance and short-term disability insurance
- Bonus plan eligibility