EMOTE /CUSTOMER SUCCESS – TRAINING & IMPLEMENTATION /FULL TIME/ REMOTE
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” … and we want that for you too!
*Please note, this position can be based in Irvine, CA, Austin, TX, or remote
The Data Import Specialist is responsible for working directly with customers and supporting the Implementation Managers and Customer Success Managers to extract and import client historical data from legacy systems. This position requires that you are a wiz at working in Excel and love data.
How you’ll add value:
Manage client data files.
Configure, import, and crosswalk historical client data.
Partner with Implementation and Customer Success Managers to ensure a smooth and complete project.
Contribute to ongoing process documentation.
Create macros and process improvements to drive efficiency.
Other duties as assigned.
What you’ll need to be successful in this role:
Advanced Excel knowledge including the ability to sequence and restructure large spreadsheets.
Proficient in Microsoft Office Suite
Experience gathering, interpreting, and formatting complex data.
Understanding of the standard operations, functions, and metrics of Customer Success, including managing multiple projects at a time
DESIRED QUALIFICATIONS
General restaurant experience preferred.
Payroll and/or accounting experience
Experience working with payroll platforms.
A love of all things data
R365 Team Member Benefits & Perks
Competitive compensation package
Hourly Role: Range $26.45-$31/hour
Ability to work remote or hybrid
Comprehensive medical benefits
401k + matching
Equity Option Grant
Unlimited PTO + Company holidays
Wellness initiatives
Philanthropy events
Why join our amazing team?
We’re a community that prides itself in creating innovative solutions and producing quality work
Our product is the secret ingredient that makes a real difference to restaurants nationwide
The open concept work environment that we’ve created is causal, collaborative, and cultivates communication