Data Processing Associate

Remote – US
Invitae (NYSE: NVTA) is a leading medical genetics company trusted by millions of patients and their providers to deliver timely genetic information using digital technology. We aim to provide accurate and actionable answers to strengthen medical decision-making for individuals and their families. Invitae’s genetics experts apply a rigorous approach to data and research, serving as the foundation of their mission to bring comprehensive genetic information into mainstream medicine to improve healthcare for billions of people.

Data Processing Associate

Remote, USA

SCHEDULE: Tuesday – Saturday 8:00am – 5:30pm PST

Our Data Processing team plays an integral part in the laboratory and customer support phase. The team is responsible for accurate specimen verification and order information entry, while working cross-functionally with multiple departments. Data Processing team members will contribute to a culture in which direct and consistent feedback can be given and taken; we encourage honest and open communication and constructive feedback. We rely on team members to work with a sense of urgency and with a goal of putting patients first and the team above the individual. We prioritize transparency and continuous process improvement to contribute towards the highest level of patient care. This role is essential and required being available to support laboratory accessioning hours, which follow a Monday – Friday or Tuesday – Saturday schedule. Flexibility and the ability to work overtime is required when needed by the team.

What you’ll do:

Assist quality control of patient specimens and orders, working with third party vendors and cross-functional teams as needed
Work with our Accessioning and Client Services team to resolve missing information cases, data discrepancies and any other issues related to sample or order processing using platforms including Jira and Salesforce
Thorough review of new orders for accuracy, appropriateness of test selection, and missing information
Participate in new product/assay launches and provide input on process improvements, updating workflows and processes and needed
What you bring:

High School diploma, required
Previous experience in healthcare, science, data processing, or related field preferred but not required (entry level, no minimum requirement)
Some college education in science or related field preferred but not required
Preferred skills
Intermediate data entry, Google apps, and computer skills
Ability to problem-solve and anticipate potential downstream issues
Strong work ethic and ability to work successfully with a team and independently
Passion for patient care is a plus


This salary range is an estimate, and the actual salary may vary based on a wide range of factors, including your skills, qualifications, experience and location. This position is eligible for benefits including but not limited to medical, dental, vision, life insurance, disability coverage, flexible paid time off, Spring Health, Carrot Fertility, participation in a 401k with company match, ESPP, and many other additional voluntary benefits. Invitae also offers generous paid leave programs so you can spend time with your new child, recover from your own illness or care for a sick family member.
USA National Pay Range
$17.69—$22.12 USD
Please apply even if you don’t meet all of the “What you bring” requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.