We’ve made a lot of progress since opening the doors in 1942, but one thing has never changed – our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job handles the input of all data into the Human Resources (HR) systems and ensures all data is accurate, approved, and entered in a timely manner. Assumes responsibility for identifying data issues, and working with appropriate parties on an effective resolution. Regularly reviews HR databases and identifies necessary updates while working with other corporate HR or Information Technology (IT) members. Assumes responsibility for the scanning of employee personnel files, auditing employee files, and performing regular audits and reconciliation of HR data.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.
Education
Required – High School diploma or equivalent
Preferred – Some college coursework
Work Experience
Required – Three years of experience in operations, including experience providing customer service as well as entering data into HR systems
Knowledge Skills and Abilities (KSAs)
- Must have computer skills and dexterity required for data entry and retrieval of information.
- Effective verbal and written communication skills and the ability to present information clearly and professionally.
- Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
- Strong interpersonal skills.
- Working knowledge of HR operations and HR transactions.
- Strong focus on customer service with the skills to handle multiple data requests in a timely manner.
- Skills to deal with ambiguity and work with diverse people.
- Excellent organizational and documentation skills.
- Excellent analytical and problem solving skills.
- A strong attention to detail with the skills to maintain objectivity under pressure .
- Ability to learn HR systems and master a computerized data entry system.
- Skills to identify and analyze issues based on system data or other available information .
- Skills to handle confidential information.
- Ability to works as a team member and collaborate effectively with other members.
- Good judgment to identify when data-related issues need to be escalated.
- Ability to work variable hours when needed, such as nights, evenings weekends, holidays, extended shifts.
Job Duties
- Inputs HR data into all HR systems.
- Review paperwork and assist with required scanning and indexing.
- Identifies effective resolution of data and workflow issues.
- Updates data in all HR Systems.
- Communicates and manages HR data.
- Manages system payment process by identifying overpayments when agreements are not fulfilled and plans course of action to recover payments.
- Ensures system efficiency through reporting to identify and investigate payment discrepancies.
- Other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.