PRIMARY DUTIES AND RESPONSIBILITIES
Primary areas of responsibilities includes but are not limited to:
- Lead a team of Data Specialists and oversee data quality across core systems
- Oversee the stability of the internal day-to-day Sales Support ticketing queue
- Exercise proactive cross-collaboration with the key stakeholders across Revenue Operations and establish clear communication on project statuses/updates in a timely manner for successful delivery
- Gain a deep understanding of the key day-to-day processes the Data Team manages in Salesforce and lead the team in proficiently executing daily tasks
- Develop methods and analyze areas for improvement around new and existing processes to enhance data reliability and minimize redundancies, including reporting and monitoring various dashboards
- Oversee a wide variety of tasks/projects while shifting priorities and tight deadlines
- Maintain proper documentation as required for training and record retention purposes
- Drive forward Data Team’s organizational rules of engagement with Sales teams and adherence to business controls
QUALITIES OF A SUCCESSFUL CANDIDATE
REQUIRED EDUCATION AND EXPERIENCE
- Bachelors Degree or higher preferred
- Strong Salesforce experience
- Experience with Microsoft Office Tools
- 3-5 years relevant experience in Data Quality Management
