Data Entry Specialist

Responsibilities:

  • Determine the acceptability of all identification documents received from student account holders.
  • Process identification documents by updating the respective account records to indicate a CIP status of verified or unverified.
  • Notify account holders whose documents have been rejected (expired, illegible, invalid) and request valid and/or legible copies for processing.
  • Process requests to update customer information, including Legal Name changes, address, etc.
  • Accurately maintain both paper and electronic files.
  • Process customer inquiries received via e-mail, Fax and Mail.

Qualifications

  • Provide stellar service to both internal and external customers
  • Ability to work independently and in collaboration with others
  • Detail oriented
  • Excellent computer skills are required, including familiarity with Excel
  • Excellent organizational skills
  • Excellent verbal and written communication skills

Preferred Experience/ Qualifications:

  • Experience in a banking center
  • Associate degree