Employer: Cigna
Responsibilities:
- Responsible for scrubbing enrollments using File-bound web application and other department systems and protocols.
- Performs a variety of data entry and verification duties. Ensures the accuracy and completeness of enrollment documents.
- Communicates with other departments to obtain necessary enrollment information.
- Provides for distribution of reports after preparation. Handles most complex assignments. Maintains records or source documents for data input.
- Supports image archiving process through tracking and quality checks.
- Responsible for processes and systems related to members for installation, eligibility and services processes.
- Implements, updates, and maintains eligibility data for the Medicare Advantage membership.
- Provide support to members for questions and issues relating to billing, reconciliation, eligibility, and CMS eligibility as well as administer and manage eligibility for members enrolled in Cigna’s Medicare Advantage plans
Qualifications:
- Strong ability to work in matrix environment
- Strong analytical and interpersonal skills required
- Requires good understanding of CMS guidelines and business processes and a commitment and focus to superior customer service and satisfaction.
- Should have good PC, computer systems, data entry, data base, reconciliation and word processing knowledge.
- Knowledge of CIGNA’s Medicare Advantage products and CMS regulations.
- Understanding of customer deliverables and their impact on timing and results.
For this position, we anticipate offering an hourly rate of $19 – $29, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.