Service Billing Support Specialist
$24/hr – Remote – 3-6 month contract
Job details:
- Process transactions generated by field service engineers after a service event is completed
- Utilize SAP CRM for all service-related inquiries; Accurate data entry and documentation is critical
- Execute audit of completed service calls submitted by Field Service Engineers
- Update Service Confirmations with additional information, where required
- Verify cost allocation of service transaction for accurate settlement
- Complete service transactions
- Log and troubleshoot any discrepancies and/or errors
- Generate accurate and complete customer invoices for billable service
- Review, accept, and process customer purchase orders per business requirements, where required
- Maintain additional information in SAP ERP to support accurate invoicing, including corrective actions
- Engage with functional team members and other departments as needed
- Utilize departmental and corporate resources to ensure Standard Operating Procedure (SOP) compliance
Vaccination Required