Responsibilities and Essential Functions
- Ensures accurate placement of complex health information including, but not limited to clinical records, in the correct patient EHR within identified timeframes to ensure current patient information is available for continuity and quality of patient care. Files documents accurately in the EHR according to approved filing structure, adapts to changes in processes and meets quality standards of 98% accuracy.
- Ability to reach and maintain 85% – 100% quality assurance trust level in current EHR.
- Ability to achieve precise filing at a rate of 55 pages per hour.
- Prioritizes daily work to include problem solving and decision making, independently, with minimal direct supervision. Manages own time and work. Understands and follows through with minimal direction from supervisor, clinicians, colleagues and peers.
- Minimum Qualifications
- High School diploma or GED required General understanding of medical terminology, to include knowledge of: diagnostic and therapeutic studies and tests; specialty names; etc.
- One year customer service in health care and PC skills required.
- A minimum of one year Health Information Technology experience preferred.
- Previous EHR experience required, Hyland OnBase Unity Client experience preferred.
- Ability to convey information to customers in a warm, clear, concise manner.