Data Entry Operator
Excess Telecom, An Affordable Connectivity Program Service Provider
About Excess Telecom
Excess Telecom is a leading national provider of mobile broadband services through the Affordable Connectivity Program (“ACP”). With subscribers nationwide, we offer market leading services, providing underserved communities with subsidized access to the internet via mobile devices. As a high growth company, with a “start-up” work environment, we are looking for key team members with a commitment to ensuring all subscribers receive the best possible service and experience with Excess Telecom.
Position Overview
We are looking for a Data Entry Operator who would like to work for an industry leading provider dedicated to changing wireless forever and connecting our customers’ world together.
As the Data Entry Operator we are looking for someone who is responsible for collecting and entering data in databases and maintaining accurate records of valuable company information. Our ideal candidate has essential data entry skills, such as fast typing with an eye for detail and familiarity with spreadsheets and online forms. Previous experience as a Data Entry Clerk or similar position will be considered an advantage.
Ultimately, a successful Data Entry Operator will be responsible for maintaining accurate, up-to-date and useable information in our systems.
Responsibilities
Uses data entry equipment to record assigned Sales Field Agent data in a timely and accurate manner.
Creating new Sales Field Agent accounts for enrollment database
Enrolling new Sales Field Agents in the training database
Assisting in documenting processes and procedures
Handle complex transactions that require attention to detail
Verifying agent data for accuracy, including, name and date of birth
Submitting background checks on Field Agents
Resolving trouble tickets in an accurate and timely manner
Resolves minor processing problems; seeks assistance from supervisor or other appropriate staff for issues beyond immediate expertise.
Maintains confidentiality of sensitive information.
Performs other related duties as assigned.
Job Requirements
High school diploma or equivalent required.
Excellent and precise data entry and typing skills
Excellent verbal and written communication skills
Proficient in Microsoft Office Suite or related software
Excellent organizational skills and attention to detail
Ability to keep information confidential
Ability to work independently
Ability to work in a fast-paced environment
Español is a plus
Work hours will be 9 am – 5 pm Pacific Time (12pm – 8 pm Eastern Time)
Job Type: Full-time
Pay: $30,000 – $45,000
Benefits:
401(k)
Health insurance
Vision insurance
Dental insurance
Flexible schedule
Paid time off
Schedule:
Ability to work remote
Monday through Friday