This is a temporary position.
Summary of Position
The Data Entry Operator will update and maintain information on our company databases and computer systems. Responsibilities include collecting and entering data in databases and maintaining accurate records of valuable company information. Our ideal candidate has essential data entry skills, to include fast typing with strong attention to detail, familiarity with spreadsheets and online forms.
Ultimately, a successful Data Entry Operator will be responsible for maintaining accurate, up-to-date and useable information in our systems.
Responsibilities and Duties
Insert customer and account data by inputting text based and numerical information from source documents within time limits
Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
Review data for deficiencies or errors, correct any incompatibilities if possible and check output
Research and obtain further information for incomplete documents
Apply data program techniques and procedures
Keep information confidential
Respond to queries for information and access relevant files
Comply with data integrity and security policies
Ensure proper use of office equipment and address any malfunctions
Communicate with requesters within Jira regarding the status of their requests
Use Jira project management system
Required of all CTM Positions
Embrace CTM’s core values of Exceed to Service, Innovate to Generate, Trust to Succeed, Empowered to Achieve, Collaborate to Perform, Recognize to Reward, Play to Win.
Professional, collaborative and supportive interaction with employees, clients, suppliers and vendors.
Ability to work independently as well as part of a team.
Appropriate and professional written and verbal communication.
Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests.
Creative and analytical thinking with strong problem-solving and consultative skills.
Demonstrates calm under pressure – is a proactive contributor and eager to learn.
Proficiency in Microsoft Office Suite.
Ability to do basic math.
Ability to read and interpret information.
Attention to detail.
Regular and reliable attendance.
Education and Experience
High school diploma: additional computer training or certification will be an asset
Proven data entry work experience, as a Data Entry Operator or Office Clerk
Experience with MS Office and data programs
Knowledge, Skills and Abilities
Familiarity with administrative duties
Typing speed and accuracy
Excellent knowledge of correct spelling, grammar and punctuation
Attention to detail
Confidentiality
Organization skills, with an ability to stay focused on assigned tasks