Data Entry Operator

Position Description

Serco IP Services, part of Serco North America, is seeking a Data Entry Operator to process patent documents for the United States Patent and Trademark Office (USPTO). Documents are required to adhere to a detailed technical style guide to prepare them for publication.

The Data Entry Operator will be responsible to type, proofread, and edit electronic documents to support daily production to meet Customer specifications within established quality standards and deadlines. Successful candidates can make significant contributions to the patent industry while working in the growing economy and beautiful surroundings of the Shenandoah Valley in Harrisonburg, Virginia.

Essential Duties and Responsibilities may include:

  • Correct OCR errors
  • Transcribe data from source documents
  • Verify entered data with source documents
  • Apply composition codes and style rules
  • Check for compliance with style guide rules
  • Consistently meet quality requirements
  • Consistently meet production deadlines
  • Problem solve and escalate issues that may impact delivery of a quality, on-time product
  • Participate in team meetings and projects
  • This position may work with supervisors, peers, quality staff and others within the company to ensure deliverables meet expectations.
  • This position may assist in training new employees, maintaining work instructions, and recommending changes for improvement
  • This position typically reports to an Edit Team Supervisor


Required Skills:

  • Highly detail-oriented and efficient
  • Ability to perform repetitive tasks reliably and accurately
  • Aptitude for scanning to recognize visual patterns
  • Ability to acquire and retain information from detailed rule sets
  • Ability to follow written standard operating procedures
  • Ability to meet production deadlines
  • Good verbal, written and organizational skills
  • Proficiency in Microsoft Office or similar document editing software

Education: High School diploma or equivalent

Experience: 0-2 years

Desired Skill: Subject-specific focused knowledge