Job Title: Data Entry/Clerical Specialist II
Company Overview
Cloudmed is a healthcare technology company focused on Revenue Intelligence™ and data-driven insights. Our market-leading platform utilizes intelligent automation and human expertise to help providers enhance productivity and increase revenue. Cloudmed partners with over 3,100 healthcare providers in the United States and recovers over $1.5 billion of underpaid or unidentified revenue for its clients annually. Cloudmed was awarded 2021 Best In KLAS: Revenue Integrity/Underpayment Services and Robotic Process Automation (Databound). Its solution suites have HFMA Peer Review status and are HITRUST certified.
RESPONSIBILITIES
- Scanning account level documentation produced from multiple client systems, incoming correspondence and outbound work product
- Processing inbound mail
- Retrieving documentation from multiple client systems as requested by operations staff
- Ensure professional and HIPAA compliant documentation practices throughout the office
- Update operating system to ensure contacts closed upon receipt of information requested and received
- Identify areas of opportunity for streamlining processes and cost control measures
- Complete at least 75 contacts per day
- Assist with projects as assigned
REQUIRED QUALIFICATIONS
- High school diploma or GED required
- Some college and coursework or degree preferred
- 1-2 years’ office environment experience preferred
- Must be able to communicate effectively and professionally with strong attention to details and problem solving both verbally and written
- Strong telephone communication skills
- Ability to prioritize work and meet deadlines
- Knowledge of general office procedures
- Intermediate Microsoft Office (i.e.: Word, Excel) skills
- Ability to operate common computer systems, utilize hospital collection system and business software
- Strong interpersonal skills
- Ability to make sound decisions
- Ability to enter data accurately and timely
- Ability to multitask
- Ability to utilize other equipment (i.e.: Printers, Scanners)
- Ability to be flexible and promote teamwork
CULTURE FIT
The culture at Cloudmed embraces those that demonstrate a deep passion for solving the problems of healthcare with enthusiasm for building positive working relationships and winning as a team. Take the work seriously, but don’t take yourself too seriously. Creating a strong workplace culture has been one of our staples, which we believe encourages and inspires employees to do their best. Join a fulfilling team of like-minded individuals who can get their work done, but still have fun!
BENEFITS
Cloudmed provides an extremely competitive benefit package that includes a 401(k) match, medical/dental/vision insurance and more.