Join a mission-driven team helping seniors transition into care while working remotely after initial training.
About American Senior Communities
American Senior Communities has been delivering patient-centered senior care since 2000, with more than 80 communities nationwide. Guided by our C.A.R.E. values—Compassion, Accountability, Relationships, and Excellence—we are deeply connected to the neighborhoods we serve, offering hospitality and support that go beyond a job into a calling.
Schedule
- Full-time position
- Monday–Friday, 10:30 AM to 7:00 PM
- Remote after 60 days of onsite training at the Home Office (Indianapolis)
- Must live within driving distance of Indianapolis
- Occasional evenings and weekends as needed
Responsibilities
- Provide facility-related information to customers, families, and healthcare partners via phone
- Process new business leads promptly in the referral management system
- Assist facilities with discharge planning, including home care and medical equipment arrangements
- Communicate with facilities about incoming leads
- Perform benefit verifications using insurance portals
- Ensure all data entry is accurate and completed per company guidelines
- Maintain urgency in processing leads and follow-up communication
Requirements
- Previous healthcare admissions, marketing, or sales experience preferred
- Experience with insurance benefit verification preferred
- Strong customer service and communication skills
- Ability to work flexible hours, including evenings and weekends
- Commitment to confidentiality and accuracy in data handling
Benefits
- Medical, dental, and vision insurance with Telehealth options
- 401(k) retirement plan
- Paid Time Off (PTO) and holiday pay
- Employee referral bonus program
- Paid training, skills certification, and career development support
- Tuition and certification reimbursement
- Employee assistance program and wellness resources
- Retail, food, and entertainment discounts
Happy Hunting,
~Two Chicks…