RequirementsHigh School Diploma or GED and previous data entry experience required. PC functionality including MS software (Word, Excel, Outlook).Job Description
Job Title: Data Entry Associate
Software: Microsoft Outlook, Microsoft Word, Microsoft Excel, AS400, Atlas, Internet, JIRA, Basic Computer Skills
Skills
Acute attention to detail
Good communication skills
Ability to work and communicate well with customers
Able to work with minimal supervision
Ability to work in a fast-paced environment
Can multi task easily — Essential to this position
Accuracy and speed
Dependability
Fast learner
Able to work flexible schedule during holiday periods including weekends as needed
The primary responsibility of this position will be to handle data input requests including BGS, Consumer, Stores, Donations, Wholesale, Interdepartmental, and Enterprise into our order entry system. Works closely with Data Entry Team Leads and Department Manager to prioritize and complete work.
Data Entry Duties
- Entering Orders
- Editing Orders
- Uploading BGS orders into Atlas
- Mail and fax consumer orders
- Some contact with customers by phone – minimal Emails (Microsoft Outlook)
- Monitor and work customer requests from multiple email queues
- Answering internal and external requests Catalog Requests
- Retrieve new customer requests
- Remove customers from mailings per requestsKnowledge of:
- Professional customer service practices
- Basic math concepts
- English grammar, spelling, and punctuation