Aston Carter
Description:
These are the top 2 tasks the temps will be primarily focused on:
Gather data and conduct research to formulate accurate replies to incoming correspondence.
Complete updates to account history and required forms/paperwork associated with the transactions.
The full Job Description is below:
Read and respond to incoming correspondence.
Gather data and conduct research to formulate accurate replies to incoming correspondence.
Complete updates to account history and required forms/paperwork associated with the transactions.
Process monetary adjustments.
Perform all duties in compliance with appropriate established policies, procedures, and regulations.
Review and update account trade lines to the Credit Reporting Agencies.
Strictly confirm to FDCPA/SDCPA rules and guidelines.
Meet department goals and standards.
Complete all tasks within established guidelines.
Assist in submitting incidents to vendors that need resolution as well as follow-up on open incidents with vendors.
Coordinate with vendors on new work orders submitted to support company initiatives.
Other duties as assigned.
Skills:
Microsoft office, Clerical, Data, Typing, Outlook, Data entry, Customer service, Microsoft excel, Administrative support
Qualifications:
High School diploma or GED.
1+ years of experience working in an office environment, call center, or administrative/data entry experience
Have appropriate remote work set-up – such as quiet space, stable internet connection, and a back-up location in case of issues with the primary location.
Thrive in a fast-paced, high-volume environment.
Be proficient with technology and using multiple systems.
Possess a high level of understanding, adaptability, patience, and empathy. Able to navigate more difficult conversations/interactions with professionalism
About Aston Carter:
Please Note: Scammers are posing as Aston Carter. We’ll never contact you via Gmail, Telegram, or WhatsApp and we’ll never solicit money from you.
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [email protected] for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
Location: Fairlawn, OH