Duties and Responsibilities:
Assist with Individual applications, enrollment forms and Group members.
Change in Benefit Coverage for example; from basic to classic, to elements to prestige Beneficiary Enrollment Queries; PCP (Primary Care Physician)
Individual Enrollment â€“ Commercial Enrollment â€“ Adds, Terms and Maintenance.
Group Administration â€“ New Business, Rate Load, Group Wide Changes, Maintenance and Cancellation Database.
Group Inquiry call center support for incoming calls.
Market Place fallout from Queues
High-volume segmented work
Education & Experience
Â· High School Diploma or G.E.D.
Â· 1 plus yearsâ€™ experience in insurance health plans (enrollment & billing) helpful
Â· Basic computer skills, including MS Word, Excel, Outlook
Â· Excellent communication (verbal and written) and customer service skills
Â· Detail-oriented; ability to organize and multi-task
Primary Location: United States-Remote-Remote
Organization: HPHS – Onshore Operations
Job Posting: Jun 2, 2022, 1:02:11 PM