Our Newest Opportunity:
Job Summary:
As a Data Connection Administrator at OneDigital, you will provide administrative support for technology customers.
Duties:
Initial Case Intake and Vetting
Online Access;
Product Validation;
Integration Notification;
Sorting discrepancies reports;
Maintain documentation per workflows, procedures, and protocols;
Process carriers that require US processing of eligibility maintenance tasks. This includes but is not limited to entering information into the carrier website, completing carrier spreadsheets, emailing/faxing the document to the carrier or processing the transaction over the phone with the carrier contact.
Follow up with the carrier to obtain status updates.
Reviewing data for deficiencies or errors, reporting any incompatibilities;
Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA);
Meet or exceed department goals as defined;
Complete other duties and projects as assigned.
Required Skills:
Driven, self-motivated, enthusiastic and with a “can do” attitude
Must be self-motivated and disciplined;
Ability to remain calm and clear-minded in a role that directly impacts both revenue and client satisfaction
Excellent communication and interpersonal skills
Ability to manage multiple assignments at one time
A high level of accuracy and attention to detail is required.
Required Experience:
Current life and health insurance license, preferred;
Minimum 2 years’ work experience in a broker agency, benefit administration firm, carrier or TPA, preferred.