OneDigital
Job Summary:
As a Data Connection Administrator at OneDigital, you will provide administrative support for technology customers.
Duties:
- Initial Case Intake and Vetting
- Online Access;
- Product Validation;
- Integration Notification;
- Sorting discrepancies reports;
- Maintain documentation per workflows, procedures, and protocols;
- Process carriers that require US processing of eligibility maintenance tasks. This includes but is not limited to entering information into the carrier website, completing carrier spreadsheets, emailing/faxing the document to the carrier or processing the transaction over the phone with the carrier contact.
- Follow up with the carrier to obtain status updates.
- Reviewing data for deficiencies or errors, reporting any incompatibilities;
- Ensure the protection and security of a consumer’s personal, confidential and identifiable information in a professional and responsible manner, according to the standards and requirements of the Health Insurance Portability and Accountability Act (HIPAA);
- Meet or exceed department goals as defined;
- Complete other duties and projects as assigned.
Required Skills:
- Driven, self-motivated, enthusiastic and with a can do attitude
- Must be self-motivated and disciplined;
- Ability to remain calm and clear-minded in a role that directly impacts both revenue and client satisfaction
- Excellent communication and interpersonal skills
- Ability to manage multiple assignments at one time
- A high level of accuracy and attention to detail is required.
Required Experience:
- Current life and health insurance license, preferred;
- Minimum 2 years’ work experience in a broker agency, benefit administration firm, carrier or TPA, preferred.
Thank you for your interest in joining the OneDigital team!