We’re looking for a Support Specialist to join the journey as we enable millions of people around the world to reach, engage, and monetize their audience! We are driven by a desire to empower content creators to reach wider audiences and allow brands to spread their message across a massive network of streamers. We are looking for curious, data-driven, results-oriented teammates who want to make a lasting impact on the live streaming ecosystem. If that’s you – check out the Notion page we’ve built for youhere.
? About You
- You are passionate about a delightful user experience
- You thrive in a fast-paced environment
- You enjoy solving problems
- You have previous customer service experience
- You are excited about working with teammates and users all around the world
- Fluency in English is required, fluency in Spanish, Russian or German is not necessary but welcomed
⭐ Bonus
- You are interested in or have experience with LIVE streaming technology
- You are looking to grow your career
? What You’ll do Here
- Interact with Restream users via chat
- Execute on projects to improve the efficiency of our day-to-day operations
- Create and run initiatives to improve customer satisfaction
- Follow up with customers to upscale our plans
- Share knowledge with customers to improve overall awareness of the Restream platform