Looking to put your detail skills and people skills to work from home? This role combines customer support and data entry in a fast-paced environment helping patients get access to specialty therapies.
About CareMetx
CareMetx is a healthcare technology company dedicated to improving patient access to specialty therapies. We streamline workflows for pharmaceutical companies and healthcare providers, supporting patients through enrollment, benefits, and ongoing care coordination.
Schedule
- Remote position
- Must be flexible with scheduling and hours
- Overtime and some weekend work may be required
What You’ll Do
- Handle inbound and outbound calls from patients, prescribers, insurance companies, and partners
- Create and update patient records with demographics, insurance, and prescription details
- Research and resolve inquiries, escalating issues when necessary
- Document all interactions and generate patient or prescriber communications
- Meet quality and productivity standards while maintaining strong customer satisfaction
What You Need
- High school diploma or equivalent
- At least 1 year of call center experience (healthcare/pharmacy experience preferred)
- Strong communication and problem-solving skills
- Ability to multitask and prioritize in a high-volume environment
- Proficiency with Microsoft Office; ability to type 35+ WPM
Benefits
- Competitive compensation package
- Opportunities for growth within a niche healthcare industry
- Supportive work environment with a mission-driven team
This remote role is filling quickly—apply today to join a team that makes a real impact on patient care.
Your next career move could start here.
Happy Hunting,
~Two Chicks…