Customer Service Representative (Chat Agent) – Week – Remote Work:

BairesDev is proud to be one of the fastest-growing companies in Latin America and a welcoming, highly rated employer (Glassdoor Employee Score: 4.3). With more than 3500 employees in 27 countries and world-class clients from start-ups to Fortune 500 companies, we’re only as strong as the multicultural teams at the heart of our business. BairesDev runs on talent. To consistently deliver the highest quality solutions to our clients, we only hire the Top 1% of IT Talent and nurture their professional growth on exciting projects for companies like Google, Pinterest, and Udemy.

About the Role:

We are looking for a Customer Service Representative to join our Team and answer the company’s chat system.

IMPORTANT: Availability to work in the following schedule:

Monday: 8:00 AM to 11:00 AM.
Tuesday: 8:00 AM to 1:00 PM.
Wednesday: 8:00 AM to 1:00 PM.
Thursday: 8:00 AM to 1:00 PM.
Friday: 8:00 AM to 1:00 PM.

What You’ll Do:

  • Be connected to our chat system during the working hours.
  • Answer all the persons connecting to our chat system, getting the relevant information from them.
  • Perform extensive searches on the Web to find Lead’s & Company’s Contact Information.
  • Upload Data of New Leads to the system database and the Marketing Spreadsheet.
  • Forward information to other Teams such as Recruiting, HR, etc. of people who connect to the chat with questions.

You must have:

  • 3-5 years of experience as a Data Entry or Sales Agent.
  • Experience in Sales Support roles (desirable).
  • Detail oriented and deadline driven.
  • Ability to work autonomously and remotely.
  • Methodic and able to follow processes.
  • Advanced English level.

BairesDev Offers:

  • 100% remote work.
  • Excellent compensation — well above the market average.
  • Extensive opportunities for growth and professional development thanks to our mentoring system.

Are you interested in joining the most talented IT team in Latin America? Do you want to work for an innovative tech company with the resources of a multinational market leader? Are you ready to do the best work of your professional life? If so, we want to hear from you. Apply today!