ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in QA, Tech Support, and Moderation!
Do you have a QA, Tech Support, and Moderation background?
Do you enjoy work-from-home and flexible schedules?
ModSquad is seeking Mod Contractors to join our network!
If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in.
Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.
Are you a tech whiz? Check out this project!
ModSquad has worked with this client on a number of tasks, but we are expanding to provide advanced tech support for them. This is a great opportunity for a gaming technical wizard to be involved in a long term, competitive rate project.
Candidates who are willing to dedicate full time (30-40 hours per week) to this project will be prioritized.
The successful candidate will be given a thorough orientation and several weeks of project shadowing will be provided at full pay (both the orientation and shadowing).
Incentive pay is available on this project to supplement upgrade needs if appropriate.
Hours (all times Pacific):
5 am – 3 pm Monday – Sunday
Weekend availability required
Commitment:
20 hours per week
90 days (as needed)
What We Are Looking For:
Professional English level
Technical QA/bug testing experience or understanding
Ability to work independently
Sufficient social skills to interface with client contacts
Strong technical writing skills
Computer specs requirements:
PC able to run most client games/assets. As below, or equivalent:
CPU – i7 Quad Core 3.5 GHz* or higher
RAM – 32 GB or higher
GPU – Nvidia GTX 1080 equivalent or higher
Storage – 500 GB+ Hard Drive Space
Dual Monitors – Highly Recommended
Internet Speeds: high speeds (preferably 100down/10up or better)
IMPORTANT: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. ***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process