Play a key role in supporting the KanCare Clearinghouse Program by ensuring accurate data entry and delivering high-quality customer service from your home office.
About Conduent
Conduent partners with Fortune 100 companies and over 500 government agencies to provide mission-critical services that impact millions. With a culture that values individuality, Conduent offers a space for associates to thrive, contribute, and grow professionally.
Schedule
- Full-time, Monday–Friday, 8:00 AM – 4:30 PM CST
- Remote, must reside in Kansas
- Training: 4 weeks remote, covering Data Entry/Registration processes
What You’ll Do
- Review and enter application data into the Kansas Economic and Enforcement System (KEES)
- Research, analyze, and verify information to ensure accuracy
- Follow up on pending documents and return incomplete forms for additional information
- Provide general program information and answer eligibility process questions for Family Medical and E&D/LTC Programs
- Respond to phone inquiries courteously and accurately
- Document all interactions and use standard technology such as telephones, email, and web browsers
What You Need
- High school diploma or GED (post-secondary preferred)
- At least 6 months of customer service experience and 2 years of data entry experience
- Typing speed of at least 28 WPM with accuracy
- Strong interpersonal, communication, and active listening skills
- Ability to adapt to various personalities and maintain confidentiality
- Proficiency in MS Office, Outlook, and internet use
- Knowledge of Medicaid and managed care programs preferred
- Bilingual in Spanish/English preferred
Benefits
- $15.25/hr ($15.75/hr for bilingual Spanish/English)
- Health, dental, vision, life, and disability insurance
- 401(k) retirement plan
- Paid holidays, PTO, and vacation/sick time
- Bonus or incentive eligibility (based on business need)
- Inclusive and supportive workplace culture
Now’s your chance to make an impact while building your career—apply today and bring your attention to detail and customer care skills to a team that values accuracy and service.
Happy Hunting,
~Two Chicks…