Help scale a high-impact customer advocacy engine for one of the world’s leading AI-powered market intelligence platforms.
About AlphaSense
AlphaSense is the AI-driven market intelligence platform used by more than 6,000 enterprise customers, including most of the S&P 500. Through powerful search, proprietary content, and deep industry coverage, AlphaSense helps companies remove uncertainty from decision-making. After acquiring Tegus in 2024, AlphaSense continues to accelerate innovation, expand global teams, and elevate the customer insights ecosystem.
Schedule
- Fully remote role within the United States
- Full-time position collaborating across Marketing, Product Marketing, Sales, Customer Success, and Operations
- Requires comfort working with distributed teams and managing multiple overlapping projects
Responsibilities
Content Production
- Draft customer quotes, testimonials, spotlights, and case study content
- Use tools such as Peerbound to turn customer insights into scalable, publish-ready assets
- Manage the creation and promotion of customer spotlights
Workflow & Operations
- Own and refine the full content workflow from intake to publication
- Project-manage reviews, approvals, updates, and asset distribution
- Maintain and update existing case studies as messaging evolves
Customer Engagement Support
- Support the Accelerate Program, including newsletter content and research assistance
- Maintain the customer reference database and support outreach for Gartner, G2, and TrustRadius reviews
Brand & Compliance
- Manage customer logo usage and coordinate contract compliance and legal approvals
Reporting & Analysis
- Track and report customer advocacy impact on pipeline, bookings, and adoption
- Analyze content performance and recommend optimization strategies
Event Support
- Lead planning and execution of the new customer awards program for the 2026 User Conference
- Support speaker sourcing, customer communications, and event-related storytelling
Requirements
- 3–5 years of experience in marketing, preferably in customer marketing, content marketing, or marketing operations
- Strong writing and editing skills with excellent attention to detail
- Proven ability to manage multiple deadlines in a fast-paced environment
- Experience with CRM tools such as Salesforce; comfort with marketing automation platforms
- Familiarity with customer advocacy platforms (Champion) and content intelligence tools (Peerbound, Gong) preferred
- Strong organizational skills and proactive problem-solving ability
- Ability to collaborate across cross-functional teams and navigate complex workflows
- Self-starter mindset with an eagerness to improve processes and scale programs
Benefits
- Base compensation: $90,000–$123,000 USD
- Equity eligibility
- Comprehensive medical, dental, and vision coverage
- Paid time off and holidays
- Remote-first flexibility
- Strong professional development and growth opportunities
Ideal for a marketer who thrives on turning customer stories into powerful brand assets, scaling operational workflows, and amplifying customer voice across an enterprise-level organization.
Happy Hunting,
~Two Chicks…