Provide immediate intervention and stabilization for clients during acute mental health crises.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment for individuals navigating complex conditions. Our mission is to connect people to life-saving care through strong clinical programs rooted in connection. By focusing on those with complex needs, we reduce barriers to care and drive better outcomes from the comfort of home.
Schedule
- W2 part-time role (minimum 20 hours per week)
- Flexibility required to meet the needs of clients and the CPR (Crisis Prevention & Response) team
- Remote position—must have reliable WiFi and technology resources
- This role is not available to candidates in Illinois
Responsibilities
- Monitor crisis queues for clients in individual, family, and group therapy sessions
- Screen for risk and collaborate on stabilization planning for clients at risk of self-harm or harm to others
- Provide immediate crisis intervention, including de-escalation strategies and resource coordination
- Document all interventions in compliance with clinical standards and company policies
- Serve as key contact for crisis triage during group sessions alongside Care Coaches
- Conduct consults with Care Team members and support collaborative care planning
- Partner with therapists, group facilitators, and crisis leadership to ensure client safety and continuity of care
- Complete all required reports and escalate issues to the Director of Crisis Response and Prevention as needed
Requirements
- Independent clinical license required
- Previous crisis intervention experience strongly preferred
- Strong knowledge of suicide prevention, stabilization, and crisis response best practices
- Excellent communication and interpersonal skills for client and team interactions
- Comfortable in a fast-paced, high-pressure environment
- Proficiency with Gmail, Slack, Dropbox, Zoom, EMR systems, and other cloud-based tools
- Work authorization in the U.S. and native/bilingual English proficiency
Benefits
- Competitive hourly rate (part-time classification)
- Flexible remote schedule with meaningful impact
- Join a mission-driven team working toward a world without suicide
Our Values
- Connection: Care deeply & inspire hope
- Congruence: Stay curious & heed the evidence
- Commitment: Act with urgency & don’t give up
Be part of a team dedicated to turning crises into opportunities for growth and healing.
Happy Hunting,
~Two Chicks…