Credit Coordinator

Ferguson Enterprises

Job Description:

Ferguson is North America’s leading value-added distributor across residential, non-residential, new construction and repair, maintenance, and improvement (RMI) end markets. Spanning 34,000 suppliers and more than one million customers, we deliver local expertise, value-added solutions, and the industry’s most extensive portfolio of products. From infrastructure, plumbing, and appliances, to HVAC, fire protection, fabrication, and more, we make our customers’ complex projects simple, successful, and sustainable.

Ferguson is currently seeking a Remote Credit Coordinator to join our team!


  • Work on credit accounts, following guidelines established for the organization
  • Receipt of customer payments, reconciling outstanding account balances, and preparation of periodic reports on accounts receivable and past due status
  • Help customers with questions/problems on their account
  • Perform routine clerical support for functional groups such as copying, distributing mail, performing simple calculations, and maintaining records and files following standard procedures with all work certified or checked by direct supervisor
  • Approve order ticket releases for credit accounts on restriction
  • Send out lien notices/certified letters
  • Provide sign-off on commercial and residential lien waivers
  • Update and summarize receivables
  • Notifies/resolves uncollected COD’s and processes/resolves NSF checks
  • Research/resolve credit card charge backs
  • Approve tax exempt forms and issue tax credits
  • Processes payments for open customer accounts
  • Collection activities including sending follow-up inquiries, negotiating with past due accounts on repayment terms, and decisions on referring accounts to collection agencies and/or writing off accounts receivables


  • Ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
  • Effectively communicate in writing and verbally
  • Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
  • Strong and accurate data entry skills
  • Ability to preform basic math functions