Credit & Collections Specialist – Remote

Help drive revenue integrity by managing collections and resolving outstanding balances with professionalism and accuracy.


About Sharecare
Sharecare is the leading digital health company that unifies health management in one place, empowering individuals, providers, employers, health plans, government organizations, and communities to optimize well-being. Our data-driven virtual health platform supports positive behavior change, increases accessibility, and makes care more affordable. Guided by the belief that we are all together better, we are committed to improving individual and population-wide health outcomes.


Schedule

  • Full-time, remote position within the United States
  • Standard business hours with flexibility to meet deadlines
  • Competitive pay based on experience

Responsibilities

  • Collect, manage, and resolve outstanding invoices for an assigned portfolio.
  • Address billing inquiries, research disputes, and ensure timely resolution.
  • Identify and resolve collection issues quickly and effectively.
  • Support unidentified payment applications and ensure accuracy in records.
  • Prepare for and meet deadlines for month-end close.
  • Update and improve documentation for policies and procedures related to collections.

Requirements

  • Minimum 2 years of Accounts Receivable and/or Collections experience.
  • High school diploma or GED required; Associate’s degree in a business-related field preferred.
  • Strong communication skills, both verbal and written.
  • Experience handling escalated research situations.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Highly organized, self-starter, adaptable to a fast-paced environment.
  • Ability to collaborate effectively across teams and management levels.

Benefits

  • Competitive compensation package
  • Comprehensive health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Fully remote flexibility
  • Opportunity to contribute to a mission-driven company improving health outcomes nationwide

This role is ideal for professionals who thrive on problem-solving, have a strong eye for detail, and want to make a direct impact on financial operations within a rapidly growing digital health company.

Happy Hunting,
~Two Chicks…

APPLY HERE