Lightboard is seeking a Creative Services Manager to guide client relationships, oversee designers, and ensure every project delivers top-quality results. This role blends account management, art direction, and design expertise—all centered on helping marketing teams bring their brands to life.
About Lightboard
Lightboard partners with leading B2B brands like Autodesk, GitHub, and Microsoft, along with innovative startups, to provide fast, high-quality design services. We’re not a traditional agency—we focus on execution, not bloated process. Our clients rely on us for everything from websites and illustrations to conference booths and case studies, with long-term relationships built on trust, quality, and accountability.
Schedule
- Full-time, fully remote within the U.S.
- Manage 15–30 client accounts and coordinate 3–5 freelance/staff designers
- Client contracts typically range from $5k–$50k over 1 quarter to 1 year
What You’ll Do
- Serve as the primary contact for assigned clients
- Guide clients in planning budgets and briefs for upcoming projects
- Oversee timelines, deliverables, and design execution
- Nurture first-time customers into long-term partnerships
- Balance project scope, budgets, and creative direction with efficiency
- Provide direct coaching and management to freelance and staff designers
What You Need
- Hands-on design experience with strong visual fluency
- Confidence engaging clients on planning, budgets, and schedules
- Ability to manage designers with diverse skill sets (layout, illustration, web)
- Exceptional written and verbal communication skills
- A commitment to detail and craft in all aspects of work
Bonus Skills
- Deep knowledge of modern marketing platforms
- Enthusiasm for solving problems and starting new initiatives
- A solid collection of cat (or dog) GIFs
Benefits
- Comprehensive health and dental insurance
- Matching 401k plan
- Generous vacation policy plus your birthday off
- Fully remote culture with a collaborative, supportive team
- New MacBook Pro, 4k monitor, and home office setup provided
- Inclusive and diverse workplace culture
Help Lightboard deliver design that marketing teams love—join us to lead client relationships, mentor designers, and shape impactful creative work.
Happy Hunting,
~Two Chicks…