Help keep the legal system moving smoothly from your home office. As a Court Support Specialist, you will work behind the scenes with courts across the country to track filings, retrieve documents, and support time sensitive legal processes.
About ABC Legal Services
ABC Legal Services is a national leader in service of process, supporting law firms and legal professionals with high volume, tech driven court filing and document delivery. With more than 30 years in the industry and a growing nationwide team, ABC Legal combines modern technology with deep legal operations experience to keep cases on track.
Schedule
- Fully remote role
- Must be located in Puerto Rico
- Full time, Monday through Friday
- Hours: 8:00 a.m. to 4:30 p.m. CST
- Consistent phone and computer based work
What You’ll Do
- Call and email courts nationwide to get status updates and resolve questions on existing orders
- Use court dockets and court websites to look up case information and download documents
- Process and update orders in Skye (internal system) with accurate notes and data entry
- Manage steady inbound and outbound call volume with courts, attorneys, and customers
- Relay court updates and changes to process servers and customers in a clear, timely way
- Troubleshoot issues that slow documents moving to and from court and suggest improvements
- Work with your team to identify process gaps and help improve workflows
- Perform other related support and administrative tasks as needed
What You Need
- High school diploma or GED
- At least 1 year of customer support, call center, or retail experience in a service focused role preferred
- Legal or court related experience is a plus
- Strong written and verbal communication skills in English
- Comfortable working fully remote using tools like Teams, Zoom, Outlook, and online fax tools
- Confident using Microsoft Office (Outlook, Teams, Excel, Word) and web based systems
- Experience handling PDFs or similar document manipulation
- Ability to handle repetitive data entry with a high level of accuracy
- Quick learner with a positive attitude and willingness to grow
- Reliable, organized, and comfortable with a fast paced, phone heavy environment
Benefits
- Pay range: 12 to 14 dollars per hour
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off
- Seven paid company holidays
- Four floating holidays per year
- Life and AD&D insurance
- Long term disability
- Health care and dependent care flexible spending accounts
- Employee Assistance Program (EAP)
- Pet insurance
Roles like this are great for detail driven communicators who want stable, full time remote work.
If this sounds like you, get your application in and take the next step in your remote career.
Happy Hunting,
~Two Chicks…