Location: Portland, Or, Washington, DC or Remote US (within approved states)
Valid unrestricted work authorization in the country in which you will be based (United States) is required at the time of application for this position.
Position Status: Full-time, Exempt, Regular
Salary: The salary range for this position is $64,000- $70,000 commensurate on experience
***Cover letter highly encouraged***
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Department
The Marketing & Communications department amplifies and supports Mercy Corps’ mission by raising flexible funds, strengthening supporter partnerships and raising our global profile and influence, and fostering team collaboration and connectivity.
We boldly share Mercy Corps’ global impact with our audiences, with a focus on building trust, engagement, and long-term relationships among our global team members and with our supporters. We inspire and motivate financial support and partnership through transparency, inclusivity, creativity, and best-in-class storytelling. We engage prospects and supporters through a multi-channel, user-driven approach, communicating information that represents Mercy Corps’ best work and global culture, on key issues that donors care about. We work across teams to protect Mercy Corps’ reputation and safeguard our ability to operate.
Together, through our collective creativity and empathy, Mercy Corps and our partners help millions of people transform their lives every year, give people hope in a future where everyone can prosper, and for those who might be learning about Mercy Corps for the first time, give them a good reason to join us on our mission.
The Position
The Copywriter will support Mercy Corps creative, brand, and digital marketing through writing and editing authentic and compelling content for our audiences. This role will research, write, and edit stories and content about Mercy Corps’ work, collaborating with team members around the world, to be shared on the global site to connect and build relationships with audiences across platforms. The copywriter will conduct periodic audits of website content to ensure that it is accurately reflecting current contexts and Mercy Corps existing programs, and provide proofreading support to brand marketing projects. It is anticipated that the Copywriter will focus their time as follows: 40% on articles, 40% on website auditing, and 20% on proofreading support.
Essential Responsibilities
- Write human-centric stories about the people at the heart of our work—Mercy Corps participants, team members, and partners—for audiences across digital channels including our website, social media, and email.
- Identify engaging stories through internal communication platforms that highlight Mercy Corps programs while aligning with brand marketing content strategy.
- Translate complex issues into accessible narratives, always steering clear of jargon and putting our audiences’ needs first.
- In addition to writing, recommend photos, captions, potential graphics, and overall article layout through an intimate understanding of our website design system.
- Perform seasonal audit of evergreen, informational website pages to reflect the most up-to-date information.
- Approach storytelling and content creation through an inclusive, social justice-oriented lens.
- Contribute copy, proofreading, fact-checking support for brand marketing-related projects that may include social media, direct marketing, and development.
Supervisory Responsibilities
None
Accountability
Reports directly to: Editorial Manager.
Works Directly With: Marketing Team members and other stakeholders involved in the editorial process, including the Creative Team, Development Team, and fellow content contributors across our country and program teams
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
- 4+ years’ experience of storytelling, writing for online audiences
- Degree in marketing, journalism, English or related field or equivalent work experience.
- Strong writing, storytelling, and grammar skills—ability to turn raw assets into a fully developed story that inspires empathy, engagement, and action.
- Strong understanding of basic digital marketing channels – email, social media, website content.
- Strong interpersonal and communication skills; ability to work with a variety of stakeholders.
- Exceptional eye for attention to detail, to provide proofreading and editing support in highlighting a distinct brand voice.
- Ability to write on tight deadlines, take constructive feedback and adapt writing style to different voices and/or audiences.