If you’re the kind of person who can spot a logic gap in a sentence faster than someone can say “per my last email,” this is your lane. This role is about making support content feel clean, consistent, and actually useful, not just “grammatically correct.”
About Axiom Software Solutions Limited
Axiom Software Solutions Limited provides contract and staffing support across tech and business roles, including content-focused positions like this one.
Schedule
- Remote (listed as San Jose, CA – Remote)
- Contract role
- Hours not specified (confirm during recruiter screen)
What You’ll Do
- Copyedit and optimize knowledge base articles and Community content for clarity, readability, accessibility, and SEO
- Edit technical/support content for grammar, structure, tone, and style consistency
- Maintain alignment with internal style guides, brand voice, and accessibility best practices
- Partner with content strategists, writers, support teams, and product/technical SMEs
- Flag unclear or incomplete content and work with SMEs to close gaps
- Improve metadata, tagging, and categorization so content is easy to find
- Support editorial QA processes, checklists, templates, and quality initiatives
- Use content analytics and user feedback to guide editorial decisions
- Track editing workload and turnaround times in content tools/dashboards
What You Need
- 5–7 years of professional copyediting experience (technical/support content preferred)
- Proficiency with AP, Chicago, or Microsoft style guides
- Strong plain language skills and UX writing instincts
- CMS editing experience
- Comfort using editorial checklists and enforcing style standards
- Solid collaborative skills: you can give feedback without being a jerk
- Working knowledge of accessibility, inclusive language, and SEO basics
- Sharp attention to detail (the real kind, not “I’m detail-oriented” on a resume)
Benefits
- Not listed (common for contract roles)
One real-world note: this is basically “copy editor + content ops + light UX writing.” If your experience is mostly marketing copy, you’ll need to sell your ability to edit structured support docs (how-tos, troubleshooting, workflows) and work with SMEs.
Happy Hunting,
~Two Chicks…